Request for Refund Letter

Dear [Recipient’s Name],

I hope this message finds you well. I am writing to formally request a refund for [Product/Service Name] that I purchased on [Purchase Date] with the transaction ID [Transaction ID], amounting to [Amount].

Upon receipt of the product/service, I encountered issues that were both unexpected and disappointing. [Briefly describe the issue, e.g., “The product was defective,” “The service did not meet the advertised standards,” etc.]. Despite my best efforts to resolve the issue [mention any attempts made to fix the problem, e.g., “by following the troubleshooting guide,” “by reaching out to customer service,” etc.], the problem persists, rendering the product/service unsatisfactory.

According to your return policy, customers are entitled to a full refund for products/services that are defective or fail to meet the advertised promises. Therefore, I kindly request that the amount of [Amount] be refunded to my original method of payment at your earliest convenience.

I have attached all relevant documents related to this transaction, including the receipt, any correspondence with your customer service department, and evidence of the issue for your reference.

I trust that this matter will be resolved promptly and am hopeful for a favorable response. Please do not hesitate to contact me at [Your Contact Information] should you require any further information or clarification.

Thank you for your attention to this matter. I look forward to your swift response and resolution.

Sincerely,

Austin Daley