Crisis Communication Plan Outline



Objective: To establish a proactive communication strategy in the event of a crisis, ensuring timely, accurate, and effective messaging to all stakeholders.

I. Preparation Phase

A. Crisis Communication Team Formation

B. Risk Assessment and Potential Crisis Scenarios

C. Communication Channels and Tools

II. Response Phase

A. Crisis Identification and Assessment

B. Messaging and Communication

C. Media Management

III. Recovery Phase

A. Post-Crisis Evaluation

B. Updating the Crisis Communication Plan

IV. Training and Simulation

A. Regular Training Sessions

B. Simulation Drills


Appendix A: Contact Information

Appendix B: Templates and Checklists

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