CARRIER

❄️

Mission Statement

MISSION STATEMENT

Introduction

Carrier Global Corporation, headquartered in Palm Beach Gardens, Florida, is a world-class pioneer and

prominent market leader in intelligent climate and energy solutions. Tracing its corporate lineage back to 1915

and the foundational thermodynamic breakthroughs of Willis Carrier—the inventor of modern air conditioning

—the company spent decades operating under United Technologies before spinning off as an independent

standalone entity in 2020. Following a massive multi-billion dollar multi-year transition, modern Carrier

successfully divested its non-core Fire & Security and Commercial Refrigeration segments while executing a

landmark ~$13 billion acquisition of Viessmann Climate Solutions. This bold restructuring positions Carrier as

a highly focused, agile industry leader optimized for residential, commercial, and data center climate

ecosystems across the globe.

Mission Statement

Carrier aligns its operational purpose around universal market leadership, engineering trust, and precise

temperature monitoring across consumer and industrial touchpoints:

"To be the first choice for heating, air‑conditioning and refrigeration solutions worldwide."

Strategic analysts measure the deployment of this mission through three specialized business pathways:

Intelligent Climate Specialization:

Engineering high-efficiency residential, commercial, and applied

HVAC systems that reduce customer cognitive load while optimizing lifetime performance.

Dynamic Digital Aftermarket Integration:

Utilizing smart cloud architecture, building controls, and the

Lynx digital ecosystem to provide connected visibility across critical cold-chain supply loops and

commercial properties.

The 'Carrier Excellence' Engine:

Infusing continuous lean operational mechanics, supply chain

discipline, and cost-saving metrics deep into its production lines to fund aggressive internal R&D.

Vision and Planet-Forward Strategy

While Carrier's mission defines its immediate day-to-day market positioning, its forward-looking vision

transforms the core identity of temperature control into an environmental solution:

Carrier Global Corporation Strategic Blueprint

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Carrier Global Mission Statement — page 2

"Creating solutions that matter for people and our planet for generations to come."

This overarching vision directs Carrier’s ongoing long-term capital allocation along two major macro

pathways:

The 1-Gigaton Carbon Decarbonization Pledge:

Structuring product designs to ensure that high-

efficiency equipment, automated building management systems, and smart eco-controls combine to help

clients reduce their global greenhouse footprint by 1 gigaton by 2030.

Holistic Home Energy Electrification:

Leveraging the direct-to-installer networks gained from

Viessmann to bundle heat pumps, solar photovoltaics (PV), and home storage batteries into

comprehensive Home Energy Management Systems (HEMS).

Core Corporate Values

To guide its international footprint of engineers, factory associates, and field technicians, Carrier operates

under five foundational values that constitute

The Carrier Way

Respect:

Treating customers, vendors, and community stakeholders with continuous professionalism,

recognizing that long-term trust is a primary commercial asset.

Integrity:

Demanding absolute ethical transparency and prioritizing accountability first, establishing a

zero-exception baseline for legal and professional compliance.

Inclusion:

Cultivating a diverse organizational workplace that leverages varying perspectives and cultural

backgrounds to stimulate agile technical solutions.

Innovation:

Constantly pursuing scientific breakthroughs in low-global-warming-potential (GWP)

refrigerants, data center liquid cooling methods, and localized grid interactions.

Excellence:

Delivering top-tier premium hardware and aftermarket maintenance contracts with intense

operational urgency and flawless, measured execution.

•

Carrier Global Corporation Strategic Blueprint

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Carrier Global Mission Statement — page 3

Strategic Framework Summary

Strategic Pillar

Strategic Focus Areas

Primary Corporate Objective

Mission

• High-Yield Applied HVAC

• Cold-Chain Transit Monitoring

• Integrated Building Control Systems

Maintain undisputed global leadership as

the premier preferred vendor across all

heating and cooling avenues.

Vision

• Automated Energy Electrification

• Hyperscale Data Center

Management

• Home Energy Solutions (HEMS)

Evolve commodity climate machinery into

highly efficient digital services that

aggressively cut atmospheric carbon.

Core Values

• Carrier Excellence Playbooks

• Uncompromising Zero-Fault

Integrity

• TechVantage Technician Expansion

Build a unified corporate culture that drives

margin expansion while protecting

consumer safety and global regulatory

goodwill.

Key Takeaways

Carrier Global Corporation’s strategic blueprint serves as a definitive case study in rapid corporate adaptation.

By offloading historically fragmented security segments and doubling down on complex thermodynamic

spaces, the enterprise locks down highly lucrative recurring service models. Anchored by the strict operating

disciplines of Carrier Excellence, the company proves that bold climate-tech innovation can simultaneously

elevate environmental metrics and long-term shareholder returns.

Carrier Global Corporation Strategic Blueprint

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Carrier Global Mission Statement

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