Short
-
Term
Goals
for
Performance
Improvement
Measurable
,
time
-
bound
objectives
for
improving
consistency
,
quality
,
and
impact
over
the
next
90
days
.
PHASE
01
Foundation
—
Reliability
&
Delivery
DAYS
1–30
Meet
every
assigned
deadline
Complete
and
submit
all
assigned
tasks
on
or
before
the
agreed
due
date
for
two
consecutive
weeks
,
with
zero
late
submissions
and
no
need
for
follow
-
up
reminders
.
Maintain
full
attendance
and
punctuality
Arrive
on
time
and
be
present
for
all
scheduled
shifts
,
meetings
,
and
appointments
for
20
consecutive
working
days
;
notify
the
manager
at
least
2
hours
in
advance
if
an
unavoidable
absence
arises
.
Reduce
avoidable
errors
to
under
1%
Build
a
self
-
check
routine
(
review
before
submit
)
so
error
rate
in
reports
,
data
entry
,
and
customer
-
facing
work
falls
below
1%
by
the
end
of
the
first
month
,
measured
on
all
completed
deliverables
.
Establish
a
daily
prioritization
routine
Start
each
day
by
listing
the
top
three
priorities
in
a
shared
tracker
,
and
update
status
by
end
of
day
,
so
progress
is
visible
and
urgent
work
is
never
missed
.
PHASE
02
Consistency
—
Communication
&
Collaboration
DAYS
31–60
Respond
to
communications
within
4
business
hours
Reply
to
emails
,
Slack
messages
,
and
phone
calls
from
team
members
and
clients
within
4
business
hours
on
working
days
,
and
acknowledge
complex
requests
with
a
clear
expected
-
answer
time
.
Clarify
before
assuming
,
then
confirm
in
writing
For
every
ambiguous
assignment
,
ask
at
least
one
clarifying
question
before
starting
work
,
and
summarize
requirements
back
in
writing
so
rework
due
to
misunderstanding
drops
to
zero
.
Deliver
error
-
free
work
with
zero
repeated
mistakes
Maintain
an
error
rate
below
0.5%
during
the
second
month
,
and
demonstrate
that
no
error
type
corrected
in
Phase
1
appears
again
in
re
-
reviewed
work
.
Report
weekly
progress
without
prompting
Send
a
concise
weekly
summary
every
Friday
covering
completed
work
,
pending
items
,
and
any
support
needed
—
submitted
proactively
,
before
the
manager
asks
for
it
.
1
DELIVERY
2
RELIAB ILITY
3
QUALITY
4
PRODUCTIVITY
1
COMMUNICATION
2
COLLAB ORATION
3
QUALITY
4
ACCOUNTAB ILITY
1 / 2
PHASE
03
Efficiency
—
Skill
&
Ownership
DAYS
61–90
Complete
one
role
-
relevant
training
or
certification
Finish
an
approved
course
,
certification
,
or
internal
training
module
tied
to
current
responsibilities
and
apply
at
least
three
concrete
techniques
from
it
to
daily
work
within
the
phase
.
Own
one
end
-
to
-
end
stretch
assignment
Volunteer
to
take
full
ownership
of
a
moderate
-
size
task
or
mini
-
project
from
planning
to
completion
—
coordinating
dependencies
independently
and
delivering
it
on
schedule
without
hand
-
holding
.
Propose
two
concrete
process
improvements
Identify
inefficiencies
in
current
workflows
and
submit
two
written
,
actionable
suggestions
(
with
expected
time
saved
)
by
week
10;
where
approved
,
implement
at
least
one
and
report
measured
impact
.
Consistently
exceed
the
90-
day
performance
baseline
Close
the
final
month
with
100%
on
-
time
delivery
,
sub
-0.5%
error
rate
,
and
no
repeated
coaching
points
,
demonstrating
the
new
standard
has
become
a
consistent
habit
rather
than
a
short
burst
.
PRO G RESS
REVIEW
SCHEDULE
Day
30
Foundation
check
-
in
Day
60
Consistency
check
-
in
Day
90
Final
evaluation
Employee
signature
&
date
Manager
signature
&
date
Short
-
Term
Goals
for
Performance
Improvement
·
Reviewed
at
30 / 60 / 90
days
1
DEVELOPMENT
2
OWNERS HIP
3
INITIATIVE
4
S US TAINED
RES ULTS
2 / 2
