Walmart Inc. | FY2027 Omnichannel Sales & Growth Plan
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09 | FY2027 STRATEGIC PRIORITIES
FY2027 Strategic Priorities
Enterprise priorities translate Walmart's reported strategy into an operating agenda for
sales and growth.
Priority
Sales mandate
Execution emphasis
Build customer trust
Strengthen the value proposition and reliability of
the customer experience
Price value, assortment, availability,
service quality
Deliver value & convenience
Make shopping easier across stores and digital
channels
Pickup, delivery, speed, digital discovery,
frictionless checkout
Evolve the business mix
Increase contribution from digital-first and
complementary revenue streams
eCommerce, marketplace, advertising,
membership, services
Drive higher returns
Pursue growth with improving economics and
productivity
Fulfillment density, advertising
monetization, mix, operating leverage
Invest in future capabilities
Build infrastructure and experiences that support
long-term growth
AI commerce, store modernization,
digital capabilities
FY2027 Operating Agenda
• Protect the core value proposition while expanding higher-growth digital channels.
• Use the store network as an omnichannel asset for pickup, delivery, and local fulfillment.
• Scale Marketplace assortment and fulfillment participation.
• Grow Walmart Connect and connect advertising more directly to commerce outcomes.
• Increase Walmart+ engagement through convenience and differentiated benefits.
• Apply AI to shopping discovery, personalization, and customer assistance.
• Modernize stores and fulfillment infrastructure to support the digital customer journey.
FY2027 PLANNING NORTH STAR
Win the customer through value and convenience, then deepen the relationship across retail, digital
commerce, marketplace, advertising, membership, and services.
