EXECUTIVE POLICY MEMO
GLOBAL WORKPLACE STRATEGY & OPERATIONS UPDATE
TO:
All Global Team Members, Operations Leaders, People Managers, and HR Business Partners
FROM:
Michael Dell, Founder, Chairman & Chief Executive Officer
Jeff Clarke, Vice Chairman & Chief Operating Officer
DATE:
January 31, 2025
SUBJECT:
Evolution of Workplace Strategy: Transitioning to Office-First & Full-Time In-Person Model
Effective March 3, 2025
SCOPE:
Global Enterprise — All Business Units & Subsidiary Operations
1. EXECUTIVE SUMMARY & STRATEGIC DIRECTION
As Dell Technologies expands its leadership in AI infrastructure, cloud solutions, and enterprise computing, our ability to
innovate rapidly and execute with precision is paramount. For over four decades, our growth has been powered by tight-
knit collaboration, customer responsiveness, and rapid decision-making.
To accelerate our competitive momentum and foster higher alignment across all operational functions, Dell Technologies
is officially transitioning from our flexible hybrid structure to an
Office-First Model
. Effective
March 3, 2025
, the
previous hybrid work framework will be formally retired.
“What we are finding is that for all the technology in the world, nothing is faster than the speed of human
interaction. A 30-second spontaneous conversation can replace an email thread or chat exchange that drags on for
hours or days. To win in this dynamic market, we must move at maximum velocity.”
— Michael Dell, Chairman & CEO
2. WORKPLACE CLASSIFICATION & ONSITE EXPECTATIONS
The updated policy outlines clear expectations based on team member primary residence and proximity to Dell facility
locations:
CLASSIFICATION
ELIGIBILITY CRITERIA
ONSITE EXPECTATION
BADGING & FACILITIES
Onsite / Office-First
Reside within an hour's
commute (or ~50 miles) of any
designated Dell facility.
5 Days / Week
full-time in-
office attendance.
Assigned workspace or badge-
tracked hot-desking via Dell
Workspace app.
Remote (Location
Restricted)
Reside greater than 1 hour's
commute from any Dell facility
or hub.
Remote from approved primary
home residence.
Access to office hot-desking upon
travel; specific career
advancement criteria apply.
Field & Client-
Facing
Global Sales, Services, and
Field Engineering roles.
5 Days / Week split between
Dell offices, customer sites,
and partner hubs.
Priority focus on face-to-face
client engagements.
DELL
Technologies
DELL TECHNOLOGIES — INTERNAL CORPORATE POLICY MEMORANDUM
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