A Letter
from Our CEO,
Brian Niccol
As I reflect back on 2020, I’m in awe of the resilience I
witnessed during this unprecedented time. Despite the
challenges presented by the global pandemic and civil
unrest, Chipotle employees persevered and continued to
find innovative solutions to propel the company’s mission
of Cultivating A Better World. Our greatest priority is to
safely serve our communities delicious food from real
ingredients made fresh daily. We remain committed to
that more today than ever and will continue to push the
boundaries of innovation to better serve you.
Sustainability is and always will be a strategic priority for
Chipotle. I, along with the rest of the organization, strongly
believe that how we grow our food is how we grow our
future. Our real ingredients are responsibly sourced
and classically prepared with people, animals, and the
environment in mind. The events of this past year have
shifted consumer behavior to lean towards a community-
focused society. This has further ignited a passion inside of
many for making purchasing decisions that drive difference
in the world around them. Greater awareness of where
food comes from and how it’s grown can have an impact
far larger than Chipotle.
Last year, we published a progress report against our
sustainability goals through 2019. We’re committed to
transparently showcasing our progress against these
targets to ensure that we’re successfully meeting goals
across people, food and animals, and the environment.
Today, I’m thrilled to share the outcome with you. While
more work can always be done, we’ve made strides to
showcase real meaningful action and measurable change.
Our third full Sustainability Report demonstrates how
we are leading the industry by example, open sourcing
initiatives in an effort to welcome everyone to join us on
this mission. You’ll hear directly from leaders across our
organization about how they’re embedding sustainability
into the work we do together every day. This purpose-
driven mindset cascades throughout the organization to
team members who take pride in making the Chipotle
experience exceptional, serving the highest quality food
from real ingredients. At the core of that experience
is sustainability—influencing our strategy from our
restaurants, to our company offices, to the farms from
which we source our ingredients.
We’re already hard at work identifying ways we can make
a positive impact on the world in 2021. We are optimistic
about the future and look forward to continuing to
deliver on our promises. I invite you to reach out to us
at SustainabilityReporting@chipotle.com and share your
thoughts and questions about what sustainability means
to Chipotle.
We’re all in this together.
Thank you,
Brian Niccol
Chairman and CEO,
Chipotle
“Sustainability is and always
will be a strategic priority
for Chipotle. I, along with
the rest of the organization,
strongly believe that how
we grow our food is how we
grow our future.”
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