Resourcefulness
All
21
skills
at
a
glance
01 – 21
01
Reframing
02
Lateral
Thinking
03
Resource
Mapping
04
Comfort
with
Ambiguity
05
Applied
Curiosity
06
Initiative
07
Improvisation
08
Rapid
Experimentation
09
Triage
&
Prioritization
10
Persistence
11
Learning
by
Doing
12
Relationship
Leverage
13
Negotiation
14
Knowledge
Brokering
15
Asking
Good
Questions
16
Communicating
Constraints
17
Emotional
Regulation
18
Reframing
Setbacks
19
Tolerance
for
Imperfection
20
Realistic
Optimism
21
Deliberate
Recovery
L IS T
1 / 5
How
you
think
about
the
problem
5
skills
Reframing
Restating
a
constraint
as
a
design
brief
. "
We
have
no
budget
"
becomes
"
what
can
be
done
with
the
tools
we
already
pay
for
?"
The
constraint
stays
;
the
available
moves
multiply
.
T HINKING
Lateral
Thinking
Borrowing
a
solution
from
an
unrelated
field
.
Logistics
teams
studying
hospital
triage
,
or
a
product
team
modelling
pricing
on
airline
seats
,
is
lateral
thinking
at
work
.
T HINKING
Resource
Mapping
Taking
inventory
of
what
already
exists
—
people
,
skills
,
tools
,
unused
licences
,
spare
hours
—
before
assuming
something
new
has
to
be
bought
,
hired
,
or
built
.
T HINKING
Comfort
with
Ambiguity
Being
able
to
move
forward
on
partial
information
without
freezing
.
You
make
the
smallest
defensible
decision
,
note
what
you
'
re
assuming
,
and
stay
ready
to
revise
it
.
T HINKING
Applied
Curiosity
Habitually
asking
"
how
does
this
actually
work
?"
and
"
who
has
already
solved
this
?"
Most
resourcefulness
is
finding
an
existing
answer
before
inventing
a
new
one
.
T HINKING
01
2 / 5
How
you
act
on
it
6
skills
Initiative
Starting
before
you
'
re
asked
or
approved
.
Recognising
an
unclaimed
problem
,
doing
the
first
useful
thing
,
and
telling
people
afterwards
rather
than
waiting
for
permission
.
ACT ION
Improvisation
Producing
a
workable
option
in
the
moment
,
with
the
materials
at
hand
.
Not
perfection
under
pressure
—
a
credible
next
step
that
keeps
the
work
moving
.
ACT ION
Rapid
Experimentation
Testing
the
smallest
version
of
an
idea
in
hours
instead
of
weeks
.
A
mock
-
up
,
a
single
email
,
a
ten
-
line
script
—
anything
that
produces
real
evidence
cheaply
.
ACT ION
Triage
&
Prioritization
Deciding
what
genuinely
matters
when
there
isn
'
t
time
for
everything
.
Separating
"
must
happen
today
"
from
"
would
be
nice
"
and
being
willing
to
drop
the
second
list
.
ACT ION
Persistence
Staying
with
a
problem
past
the
first
two
or
three
failed
attempts
.
Resourcefulness
usually
arrives
on
attempt
four
,
which
is
precisely
where
most
people
have
already
stopped
.
ACT ION
Learning
by
Doing
Picking
up
a
tool
,
method
,
or
piece
of
domain
knowledge
because
the
task
requires
it
—
not
because
there
is
a
course
for
it
.
Self
-
directed
and
immediately
applied
.
ACT ION
02
3 / 5
How
you
work
through
other
people
5
skills
Relationship
Leverage
Knowing
who
might
know
.
Maintaining
enough
of
a
network
that
a
hard
question
has
three
or
four
people
you
can
send
it
to
without
it
feeling
transactional
.
COLLABORAT ION
Negotiation
Trading
scope
,
timing
,
sequencing
,
or
terms
to
reach
a
workable
yes
.
Sometimes
the
resource
you
need
isn
'
t
money
—
it
'
s
a
deadline
that
can
move
two
weeks
.
COLLABORAT ION
Knowledge
Brokering
Carrying
a
solution
from
the
place
it
was
invented
to
the
place
it
'
s
needed
.
A
fix
that
already
exists
in
another
team
,
department
,
or
industry
is
the
cheapest
fix
available
.
COLLABORAT ION
Asking
Good
Questions
Being
direct
and
unembarrassed
about
what
you
don
'
t
know
.
A
well
-
formed
question
costs
two
minutes
and
frequently
saves
two
days
of
guessing
.
COLLABORAT ION
Communicating
Constraints
Stating
limits
clearly
enough
that
other
people
can
help
you
design
around
them
.
Vague
pressure
gets
sympathy
;
a
specific
constraint
gets
a
solution
.
COLLABORAT ION
03
4 / 5
How
you
stay
steady
while
doing
it
5
skills
Emotional
Regulation
Keeping
a
clear
head
when
something
breaks
.
The
first
ten
minutes
after
bad
news
usually
decide
whether
the
response
is
resourceful
or
reactive
.
ST EADINESS
Reframing
Setbacks
Treating
a
failure
as
information
rather
than
a
verdict
.
What
did
the
attempt
rule
out
?
That
answer
is
the
next
attempt
'
s
starting
position
.
ST EADINESS
Tolerance
for
Imperfection
Shipping
something
good
enough
now
instead
of
something
flawless
later
.
Under
real
constraints
,
the
finished
-
and
-
imperfect
option
is
usually
the
one
that
survives
.
ST EADINESS
Realistic
Optimism
Believing
a
way
through
exists
while
staying
honest
about
the
obstacles
.
Neither
blind
positivity
nor
premature
surrender
—
an
accurate
map
plus
a
reason
to
keep
walking
.
ST EADINESS
Deliberate
Recovery
Knowing
when
to
stop
pushing
and
come
back
fresh
.
Resourcefulness
degrades
with
fatigue
,
and
a
night
'
s
sleep
routinely
outperforms
a
fourth
consecutive
hour
of
grinding
.
ST EADINESS
04
5 / 5
