Every product or service is made for customers. It’s created to either solve their problems or fulfil their needs. Your product or service revolves around your customers and their experiences, and every single day, you’re making significant efforts to provide them with a positive experience. Feedback surveys are an aid to that. It is a method to identify customer satisfaction by taking feedback from customers, and redress grievances, if any. Below we are providing 15+ Feedback Survey Examples & Templates for your benefit.
A feedback survey template is the format in which the feedback form reaches the customers. It should have original, suggestive headings and content, should be easily downloadable, editable and printable. An ideal template is attached here.
The main purpose of this survey is to request feedback from customers, which helps to identify the key areas of strength and areas which need further improvement. The attached article is a good example of the template.
Essentially, such a survey is strictly confidential. Individual answers are not disclosed and the total time to complete it is 15 minutes. With this information, employers can implement new policies and initiatives that will not only improve productivity and the workplace environment, but also directly address a key cause of the wage gap – the balance between work and family responsibilities.
This survey is aimed at students. It is usually subject specific. It tries to answer questions like how satisfied the student was with the current level of teaching, what is the ability of students to tackle homework, and what improvements would the student like to make, if given a chance.
This is a feedback survey aimed at the clients who avail a particular program. Various questions are answered here like whether the client is made to reveal personal information, how trustworthy the client finds the staff to be in this program, whether the staff encourage and help the client or not and whether the client feels judged in the program.
The following is provided as a possible survey for your use to elicit feedback from the colleagues with whom you collaborated on the recent professional development experience. It is conducted by ETS. It basically requires a person to rate in a scale of 1-4 the effectiveness of various actions, like whether research materials supported professional development.
In this type of survey, the target audience are the participants of a meeting. After the meeting is over, the participants are requested via email to take part in a quick online survey, where they are asked to provide feedback on a range of issues like the meeting content and the duration of the meeting and the participants are also encouraged to express their own views.
This feedback aims to take the views of the student and tries to learn about how their own courses and cooperation with their teacher is building them for the student teaching activities that the teachers are expected to take up.
This feedback survey is aimed at victims of certain untoward incidents or crime. This survey tries to outline how the victim is feeling and what the victim needs, because of the after effects. Questions like whether the crime has affected the victim’s sense of safety, overall health and well-being are asked.
This survey is used to collect your opinions of any recent changes/improvements that have been made for your job/workstation. It lets the employers know what the employees think about the effectiveness, advantages and disadvantages of this change.
In order to help strengthen the quality of supervision and leadership, this feedback seeks your input on your current supervisor. The feedback will provide information to both your supervisor and your supervisor’s supervisor. The results of these surveys are accessible only to the supervisor of your supervisor.
This survey is conducted to learn about your opinions and experiences as an outreach worker, crisis counsellor, team leader or supervisor. It is strictly confidential.
This is aimed at attendees of a particular educational program and the feedback tries to uncover the effectiveness of the program by asking pointed questions, for example whether the program was informative, whether the presenters were professional and whether the attendee would recommend it to someone else.
This feedback is aimed at the consumers of a particular service or product and aims at identifying the good areas as well as those that need improvement.
This survey form tries to evaluate the effectiveness of a mentorship, by taking feedback from both mentors and mentees and asks them about how the overall partnership was. The attached article explains the survey in detail.
This survey is aimed at people working as volunteers in some role. Here, questions like the volunteer job title, what the job description is and whether job role has been fully explained to the volunteer are asked.